Podesta Baldocchi Flowers
     

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415-346-1300

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Open Weekdays: 8am - 4pm
Weekends by Appointment

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Podesta Baldocchi Flowers info@podestabaldocchi.com 415-346-1300





Local & Long Distance Delivery O

Local & Long Distance Delivery Options Including Out-of-Range

We directly deliver for a flat rate of $20 from our studio in San Francisco to any deliverable address in San Francisco. We also deliver at a calculated rate (during checkout) to the San Francisco Bay Area. The cut-off time is for the same day delivery, which is usually 2:00 PM. We may be able to take a same-day order until 4:00pm (but please call for that availability as it changes depending on our resources available). For next day or a future order, the same delivery rates apply. But we encourage you to order as soon as you can to take advantage of the best delivery times. We would also be happy to organize a delivery outside of our delivery range completely for you if it is an address beyond 45 miles from San Francisco. If it is really far away and we can still do it ourselves, we will - otherwise, we would be working with another florist who fulfills the order & delivery. Other florists often don't have the same inventory or design capabilites that we do so there substitutions are necessary. Additionally, other florists aren't on our delivery system, so often obtaining a final picture or delivery signature isn't possible. In other words, Podesta Baldocchi cannot always guarantee to the precise or exact look and presentation of the arrangement or the flowers used. [ But even with a long distance order, we will work hard to ensure the effect should still be a positive one for your recipient !]

Delivery is a Flat Rate in San Francisco?

Yes! Delivery is a flat $20 rate within San Francisco and a calculated rate within the Bay Area [a 45 mile radius around San Francisco on land], up to our delivery cutoff time, which is usually 2:00 PM daily [though it can be earlier in the day if it is a busy day so we recommend placing your order as early as you can]. Anytime thereafter, if you need same day delivery, please call - as we'll see if we can squeeze it in. We will always contact you immediately though if there's a problem after placing your order online. Online orders are quicker for us to process - which means they are quicker for us to deliver - so we encourgae you to order online whenever you can instead of calling to place your order. For out of range orders where we can't drive to, a calculated delivery fee will be added to each order where delivery applies and for each address delivered to. Delivery drivers who specialize in carefully delivering your flowers appropriately are highly trained and insured. It is a lot more complex than pizza delivery. Orders should be placed before our cut-off time when requesting same-day delivery. For same day service after 2:00 p.m., call our designer at 415-346-1300 to confirm availability. Online orders received after that time will be delivered the following day (or) on a day you specify during the week. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. We're open five days a week - Sunday we are at church.  Presently, in most cases we are unable to make deliveries on major recognized holidays (excluding special agreements with us). Deliveries requested on these days online will be delivered the first business day following the weekend. 

Substitutions

Occasionally, even on a local delivery, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items or glassware may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Returns, Re-deliveries and Refunds

Requesting a re-delivery, return or a refund is easy!  We stand behind our product and our service 100%.  If you are not satisfied for any reason, call us within 24-48 hours of delivery for a return, re-delivery or refund and we'll be happy to accommodate you.

Requesting Non-Same Day Service

Include which date you would like the recipient to receive the flowers in the delivery date field of the order. If we cannot accommodate this date, we will contact you by email (however you specify) generally within 60 minutes during business hours of placing the order.

Client/Customer Changes

Call us directly at 415-346-1300 for any updates to your order information. Otherwise Email us at orders @ podestabaldocchi.com if you'd like to include another special note or change anything with your order. During business hours we will generally respond to you within 60 minutes of your request.

What about Wire Services?

They are still around, but they are simply marketing networks who take a large cut from the florist who fulfills the order. This usually lowers the quality overall and slowly but surely, less and less of us in the floristry world subscribe to them. However, we have other ways of delivering to an outside destination through a non-wire service. You can order online for instant pricing or inquire by phone for more details.

Podesta Baldocchi FLOWERS
644 Brannan Street, # 31
San Francisco, California 94107
415-346-1300  - www.podestabaldocchi.com


Copyright 2017 Podesta Baldocchi - info (at) podestabaldocchi.com - 415-346-1300