(also known as) Designer's Choice Arrangements
Frequently Asked Questions [FAQ]
What flowers will be used and what about special requests?
We use only the freshest flowers possible! We only use the best. It will definitely be appropriate for any special occasion! Special requests? Just write them into the comment box during checkout.
Will I get to see a picture of the final arrangement?
Yes! Of course! Well email you a link to our order tracker that you can see the photo before it gets delivered as well as who designed it and who is delivering your order.
When will it be delivered?
We work hard to get your order out early, but depending on the delivery routes needed on a particular day, expect it no later than the end of business on your delivery day at the very latest.
Can I ask to have a call ahead of time to make sure they are home?
You may ask! But know that our drivers are fabulous and are very famous for hunting down your recipient too so it is usually not necessary.
When will I know its delivered?
You will get an email and a text [your preference] as well as you can track it in our order tracker as soon as the order is Processed by our design team.
Why is your phone number being connected to your voicemail?
We are a small team working hard! Feel free to leave them a message, though, and well try our best to get back to you in a timely fashion.
What if I have a question thats not here?
Email us at info at italianflorist.com is the best way - alternatively call us at 415-346-1300 .
How many people can fit into a 1967 Volkswagen Beetle?
Puzzling. We will get back to you on that one.
Do you deliver anywhere else?
Yes! It is FREE delivery to San Francisco and anywhere to the entire Bay Area though - but sorry, we dont yet have a store in Barcelona Spain or in Warwick Rhode Island. Prices will vary depending on the destination outside of the bay area. Our system will give you the final price before you click check out.
What if I am unhappy or crabby?
Email us this weekend or call us and leave a message with our voicemail, and we'll try to get back to you as soon as humanly possible. Your satisfaction is guaranteed so we will do whatever it takes to make you happy with our services at nothing less than an A+! Our florists are hand selecting every single flower to ensure nothing but the best quality. Our drivers are doing their best to get the deliveries out quickly. Our cats are staying away from overusing the litter box until we get home so that we can work on your orders. But we will make you happy, even if it takes us a few hours or more to get back to you.
How long will the flowers last?
As long as the freshest flowers found will last! With proper care, expect 7-10 days of them being gorgeous but it varies from arrangement to arrangement, whether or not the stems are recut every 2 days and the water is changed out at the same time. If you have any questions [or your recipient does] - email us at info at italianflorist.com and we will share some guidance on how to keep them up.
Copyright 2019 Podesta Baldocchi - info [at] podestabaldocchi.com - 415-346-1300